For example, your driver may ask for verbal confirmation of receipt from a safe distance to satisfy the signature requirement, or may leave lower-cost shipments at your door without a signature required. To learn more about your specific delivery options, use the tracking link for your shipment available at apple. A: For products purchased online, you can start a contactless return at apple.
For purchases made at an Apple Store, you can return your product within 14 days after the store reopens. Some stores may be open for outside pickup with limited support and are unable to complete returns at this time. If your local store has only outside pickup available, you can return your product within 14 days of the store fully reopening. You can check your local store opening hours and status at apple.
A: Start a return online at apple. You can also use this method to return online orders picked up at a store. A: The best way to get Genius Support is to make an appointment before visiting the store. Go to getsupport. To change your Genius Support appointment, you can also go to mysupport.
Not all our stores have resumed in-store Genius Support. If you need Genius Support sooner, you can get help from our experts via phone, chat or email at getsupport. A: You can check the status of a repair online at support. A: Please check apple. We are committed to providing exceptional service to our customers.
For service and support, go to support. For purchases with fast and free delivery, visit apple. Just answer a few questions regarding the brand, model and condition of your device. Go to apple. A: You can start a repair online or contact support at support.
A: You will be able to collect your device once your Apple Store reopens. If your repair is not yet complete, we may need additional time after we reopen. You will be contacted once the store has reopened and your device is ready, and you will receive instructions on how to pick up your device. Safety Measures for open Apple Stores. How do I know which stores I can visit? Q: Will I have to queue? Q: How is physical distancing practised at Apple Store locations? Q: What if a customer is unable to wear or exempt from wearing a mask?
We will: - Serve customers at store front, - Serve customers digitally via call, chat or Apple Support App, Apple Store App or contact centres , - Offer customers temporary use of a face shield while in-store, or - Offer to serve customers without a mask outside of trading hours. Q: What protocols are you following to keep Apple Store locations clean? Shopping and Pickup. Q: Will I be able to browse?
Try the products? Go into the store? What safety measures can I expect when I arrive? Q: Can I come and pick up a product without going into an Apple Store? Q: Can I still place a new order with Apple? Q: How can I receive delivery of my online order safely? Is there an option for contactless delivery?
Shop from a wide range of curated accessories designed for your Apple products. Move everything over to your new iPhone with temporary access to all the iCloud storage you need. Every store has dedicated teams for support, learning and more. Find a store.
Clear search Complete store list. Complete store list. Welcoming you safely to our stores. Face masks will be provided Limiting store occupancy Physical distancing Continuous deep cleaning. Learn more. Read the letter. Come and see the best of Apple at our stores. Shop one-to-one with a Specialist at an Apple Store. Reserve a shopping session.
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|Maxence cyrin||A: Many of our stores have pickup in front of the store or outside pickup available for online orders. Get real-time assistance from an Apple expert on your computer or mobile device. See FAQs. Get to know your new device with a free Personal Session. Subject to application and status. A: You can shop, browse and try out products at Apple Store locations that have fully reopened. Shop like-new products backed by a one-year warranty.|
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Find an Apple Store and shop for Mac, iPhone, iPad, Apple Watch and more. Sign up for Today at Apple programmes. Or get support at the Genius Bar. Browse a list of every Apple Store throughout the world and view opening hours, get directions and more. Find Apple Retail Stores, Apple Authorized Resellers, Apple Authorized Service Providers, and Apple Authorized Training Centers in the UK.